This is hopefully the first in a series of reviews of online print companies. These will be reviews from our own experience of ordering print online.
First up Vistaprint:
These are obviously one of the big boys and our impression it shows! Not in a good way I hasten to add.
Cost
Drawn in by low cost you feel you can’t ignore you will soon realise there are an array of hidden costs. Uploading your own artwork will cost you extra per side; for instance a folded business card counts as 4 uploads which means 4 extra costs. If you want anything like a normal turn around time you pay extra, suddenly that low cost mounts up!
Online Design/Upload Feature
In our trial we were uploading the artwork for a folded business card. I’d like to say it was easy but… as you’ve guessed it wasn’t, the preview you get doesn’t explain wether it includes bleed or not, the move and scaling is awkward to say the least. If you have accurate artwork you simply don’t trust the system put in front of you.
Customer service
From our experience albeit a one off experience the ethos is the usual we’ve got 13 million happy customers! so why shouldn’t you be. We experienced problems with the online artwork unloader and requested that we just send the artwork directly, after waiting 8 days for a response we had to ring again – not good!!.
Print Quality
At time of writing we were still waiting for the items to arrive.
Conclusion
This seems like a service for people that want cheap templated design, great for your local plumber and DIY handyman.
You can find us on